I thought I had all my work done, and I was cleaning up to go home, everyone thinks that being the owner of an Heating as well as Air Conditioning supplier means you lay in a cozy office all day and tell all the Heating as well as Air Conditioning servicemans what to do. Maybe some Heating as well as Air Conditioning supplier owners do this, however I don’t. I work right along with my guys, and I put in more hours than they do. I go out on repair calls the same as they do, and I am at the office before they get there, and still there when most people goes home. I have some people who come in when there are emergencies, and I take some of the emergency repair calls myself, and last week, I thought I was going to get out of the office early. All the repair calls for the day were completed, and we had no emergency calls come in through the day. I was turning off the lights and getting ready to leave when the cellphone rang. I had a frantic lady on the cellphone telling myself and others the gas furnace was broken, and she had a newborn in the house. I called my spouse and told her I had to take the repair call. I couldn’t let her go without a gas furnace, even if it was for more than nine hours. I grabbed my Heating as well as Air Conditioning ID badge and went to the house. It took more than one hours to repair the gas furnace, and the lady was so happy that she was crying. When I got home, I told my spouse about the woman’s reaction… She smiled and asked if I wanted her to file the bill. She already knew I hadn’t charged the lady for the repair call.
I was sure I was finished with my Heating as well as Air Conditioning jobs, for the day.
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