Assisted Living Facility Slow to Fix Air Conditioning

My grandfather lives in an assisted living facility.

  • He has a bit of senility that makes him need a extra supervision and care, and he refuses to live with family.

He’s got a cozy room, with sleeping and living areas, a little refrigerator and a microwave. Meals are taken in the dining hall. A housekeeper cleans once a week. They even have games, dances, and trips too. I really thought this would be a great place for Grandpa, until I visited him last month. The drive to see Grandpa takes two hours each way, so I only have time to visit him every two weeks. And, for two weeks in a row, my grandfather had no air conditioning. The facility shared the HVAC units and controlled the temperatures. The first time that I visited and Grandpa had no A/C, the outside temperatures were only in the middle eighties. When I walked into the hallway that led to his room, I noticed it was hot and stuffy. He told me that the air conditioning would start working again soon and he saw no need to open a window. Knowing that my grandfather liked to be warm, I didn’t say anything about the temperatures. But, when I went to visit him again, Grandpa still had no air conditioning. The outside temperatures reached the nineties that day. I walked around looking for someone to complain to. I noticed the reception area, offices, and dining hall were all cool and air conditioned. I got suspicious. It turned out that the luxury suites also had air conditioning! Imagine that. Only the residents paying less money had no air conditioning. I found the administrator and complained. Two hours later, Grandpa had A/C, and I was looking for a new home for him.

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